BOOKING TERMS

CHECK-IN      from 4.00 pm / early check-in on request
CHECK-OUT  Apartment: until 10.00 o'clock
                        Suite: until 11:00 am
Please understand that late check-outs are not possible. But you have the option to leave your luggage in our luggage room until your final departure. There are also shower facilities.

PRICES
The indicated daily prices are given in CHF and are inclusive of VAT. An increase in value added tax after the conclusion of the contract is borne by the customer.

TAX
The communicated daily rates are exclusive of local taxes. The following amounts are charged for the tourist tax:

Summer:  CHF 7.00 per night / adult
                CHF 3.50 per night / child (6-15 years)
Winter:     CHF 4.50 per night / adult
                CHF 2.25 per night / child (6-15 years)

In the case of package deals, the visitor's tax is included and do not need to be added separately.

CHILDREN / BABY
Infants under 2 years stay free of charge in the cot (will be provided).
Children up to 12 years in extra bed / folding bed: CHF 35.- per day including breakfast.

PETS
Dogs are welcome at the Elite Alpine Lodge. Unfortunately, to avoid animal conflicts, we can only accept dogs. Max. 1 dog per apartment / suite is allowed. We kindly ask the owners to contact us in advance.
Suite:          CHF 15.- per day 
Apartment: CHF 25.- per day 
Food is not included in the quoted price.

PAYMENT METHODS
Cash, Postcard, EC Direct, MasterCard, Visa, AmericanExpress or bank transfer:

Raiffeisenbank Mischabel-Matterhorn
IBANCH90 8049 6000 0093 4878 2
BIC / SWIFTRAIFCH22

DEPOSIT
The Elite Alpine Lodge reserves the right to request a 50% deposit in advance upon completion of direct bookings (by mail, telephone or hotel website). For reservations via online portals, the respective booking conditions apply.

CANCELLATION
We recommend that you take out a cancellation or travel cancellation insurance.

May to November
- For cancellations up to 28 days before arrival no cancellation fee occurs. [Nbsp]
- For cancellations from 27 to 14 days before arrival we retain your deposit (= 50% of the total amount). [Nbsp]
- In case of a later cancellation or non-appearance we will charge you the amount for the overnight stays, if we cannot resell them at short notice.
- If the booking is changed (eg change of category, change of season, change of number of persons) the individual case will be reviewed.

December to April
- For cancellations up to 28 days before arrival no cancellation fee occurs. [Nbsp]
- For cancellations from 55 to 28 days before arrival we retain your deposit (= 50% of the total amount).
- In case of a later cancellation or non-appearance we will charge you the amount for the overnight stays, if we cannot resell them at short notice.
-If the booking is changed (eg change of category, change of season, change of number of persons) the individual case will be reviewed.

For reservations via online portals, the respectively specified reservation and cancellation conditions apply.

BOOKING DISCLAIMER
Elite Alpine Lodge reserves the right to void and / or cancel any confirmed booking at no cost to Elite Alpine Lodge and Guest in exceptional cases:
- Uninhabitability of the hotel due to force majeure
- Closure or change of opening hours for economic or legal reasons
- Failure to reach a possible minimum number of participants
- Default of a requested down payment

 

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